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List of Retailers

Over 30 of the top High Street retailers will provide you with savings every time you use the Pay it Forward prepaid Mastercard. That means you could save on your weekly grocery shopping, great nights out, smart new outfits and exciting gifts for friends, family and you! You then get to share some of these amazing savings. SIMPLY nominate a cause to receive some or all of the savings you have made.

Frequently Asked Questions

Q. Can I use my Pay it Forward prepaid MasterCard® abroad?A. Yes, you can use your Pay it Forward prepaid MasterCard anywhere you see the MasterCard® Acceptance Mark (26 million outlets worldwide).

Q. When will I receive my savings?A. Your savings are loaded onto your Pay it Forward prepaid MasterCard card each time you top up.

Q. When will my nominated cause receive the specified percentage of my savings?A. Your nominated cause will receive donated funds on a quarterly basis, subject to their being a minimum total donated amount of £50, if not any amount will be carried forward until such time as the amount has reached the minimum value of £50.

Q. How much is the card fee?A. There is an annual card fee of £17.99 for the first year (£15.00 per year thereafter). Card top-up fees also apply each time you top your card up. The fee ranges from £1.25-£1.50 dependent on the top-up method you choose to use.

Q. What happens if I lose my Pay it Forward prepaid MasterCard Card?A. You must notify us immediately if your Pay it Forward prepaid MasterCard Card is lost or stolen by calling 0845 299 7970. Please see the terms and conditions for the explanation of the Lost and Stolen policy.

Q. How do I check what balance I have available on my card?A. You can check your card balance through the "my account" function on our website www.payitforward.co.uk and via our helpline on 0845 299 7970 (option 3).

Q. When will I receive my PIN?A. You will receive your PIN once you complete the card activation process via the telephone helpline.

Q. Is there a limit on what value I can have on my Pay it Forward prepaid MasterCard Card?A. The maximum reload value at any one time is £1,000. The maximum balance you can have on your Pay it Forward prepaid MasterCard Card at any one time must not be greater than £5,000.

Q. Can I use my Pay it Forward MasterCard prepaid Card to withdraw cash?A. No, Your Pay it Forward prepaid MasterCard Card cannot be used for cash withdrawals at ATMs, to purchase foreign currency, cash advances or get cash back.

Q. Will I receive any savings if I spend overseas?A. No, you can only qualify for savings on your card when you spend with our participating Retail Partners within the UK.

Q. Can I use my card online?A. Yes, you can. You can use your card anywhere you see the MasterCard Acceptance Mark.

Q. Will the Retail Partners where I can earn savings change?A. Occasionally we add new retail partners or have to take one away, but we always aim to offer a comprehensive range of outlets where you can earn savings.

Q. Will the savings rate change?A. Occasionally rates will increase or decrease; it is advisable to check the website before you make your purchase. From time to time we may offer short term special offers.

Q. Who can participate in the Pay it Forward program?A. The Pay it Forward card program is promoted via Christian organisations only, in line with the marketing agreements with Retail Partners. The Pay it Forward card programme is open to all UK residents and any school, church, charity or faith based organisation can be nominated as the recipient of the donated funds.

Q. How much of my savings can I donate to my nominated cause?A. You can donate 25%, 50%, 75% or 100% of your savings – the choice is yours.

*Please note: the Pay it Forward prepaid MasterCard is NOT a credit card. A prepaid card works very much like a debit card. In order for you as the cardholder to make purchases, it is your resposibility to make sure you have sufficient funds available on your card before you make your purchases. You can top up online or over the phone using your bank debit card.

The Pay it Forward card is issued by Clydesdale Bank PLC pursuant to license by MasterCard International Incorporated. This card is an electronic money product. The electronic money associated with this card is provided by PrePay Technologies Ltd, a company regulated by the Financial Services Authority for the issuance of electronic money. PrePay Technologies Ltd is a registered Service Provider of Clydesdale Bank PLC. MasterCard and the MasterCard brand mark are registered trademarks of MasterCard International Incorporated.